All products and services require payment before inventory will be allocated and/or time will be scheduled for installation. This policy applies to all sales regardless of dollar value. Should there be a balance, it is due at the time your product is shipped and/or scheduled. In this case, you are giving permission for Bear to save your payment information for future processing. Permitted cancellations will be subject to a 20% restocking fee.
Because of the nature of our business, it is very important that we do not schedule jobs on our production calendar unless the product is in stock. By making payment on your order, you are committing to the purchase. Deposits are considered non-refundable. Past due accounts are subject to a 1.5% monthly charge on unpaid balances.
Installations
Bear Playgrounds will contact PA One Call before we dig. Basketball installation quotes assume normal earth digging–not for hard driveway pavement, unless otherwise noted. Any unforeseen rock formations, hidden foundations, etc. may require an additional labor cost. Hidden obstacles, such as french drains, sprinkler lines or other personal obstructions, etc. are the customer’s responsibility to identify before installation takes place. If a customer requests installation in the vicinity of marked utility lines or in the vicinity of a hidden obstacle, the customer accepts responsibility for any problems or incurred costs.