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The Playground Professionals
4 kids sitting on at the top of a backyard adventures dual slide

Frequently Asked Questions

What Most People Want to Know About Bear Playgrounds Products

Everyone has questions when it comes to purchasing a playset, basketball hoop, or trampoline. Here you will find the most common questions our customers ask. And, if you don’t find your answer here, our knowledgeable staff is happy to assist you.

Children Smiling on Slide

Yes!  This makes no difference in the actual basketball hoop installation or shooting capabilities.  It can, however, make it more difficult to dribble.

Yes! Please contact us directly at 724-443-4441 or by email and we can give you a cost for the swingset only. Pickup and Delivery options are available.

No. However, it is recommended that you are at home when the installation crew arrives so that you can discuss the best placement options with them.

Yes, it does! Besides the Unpainted and Painted Black, we offer Forest Green, Terra Cotta Red, Cocoa Brown, and Royal Blue.

Not typically. Rubber mulch chips are too heavy to be significantly affected by normal winds and rain. Using a border, like rubber curbs will help to contain the mulch in the designated area.

Swing Kingdom playsets are virtually maintenance free. You can easily revitalize your playset’s appearance with a garden hose, glass cleaner, and soft brush to wash away dirt and debris.

Vinyl has five times the tensile strength and four times the flexibility of wood. By combining the performance of vinyl with the strength of Wolmanized treated wood, we create a swing set that is built to last.

The chips are no less durable than the Black Rubber Mulch. A non-toxic, highly durable paint is used for the rubber. The end result is that the Colored Rubber Mulch should not fade any faster than that of good quality house paint, and may very well last much longer. The color is warranted for 12 years.

The U.S. Consumer Product Safety Commission, the U.S. Testing Company, and the State of Illinois, among numerous state and federal agencies, independent laboratories and licensed testing companies have conducted various tests designed to measure the shock-absorption of various surface materials as they relate to falling objects. Tire rubber chips have been shown to consistently absorb more shock impact than any other standard surface material.

The area should be prepared ahead of time by removing rocks, stumps and any other debris. Then calculate the area that you want to surround the playset (commonly referred to the “use” or “fall zone”). We also recommend the use of Geotextile Fabric beneath the Wood or Rubber Mulch to help prevent weed growth in the mulched area. Most of our customers choose Rubber Borders to enclose the entire area which will help to contain the surfacing materials, wood or rubber.

Yes!  The installation site needs to be fairly level (within 6” grade).  If you are unsure about the levelness of your yard, See “How to measure the levelness of my yard“. If you have tried those steps and are still unsure, you can schedule a site visit.

No. In addition to promoting almost instantaneous drainage, our rubber mulch retains small amounts of moisture, which is just enough to prevent the accumulation of dust and slipperiness.

No. Our 1/2 inch chips are smaller than most others. The smaller the chips, the less likely they are to contain embedded steel wire. To ensure that all wire is removed, our chips pass through 4 unique, state of the art magnets during the manufacturing process. This extra attention literally ensures no steel content. In fact, our mulch is guaranteed to be 99.9% steel-free.

Yes. All of our playsets have manufacturer warranties. If you have a warranty question or concerns, please fill out a warranty request form.

The vinyl acts like a shell protecting the playset’s wood understructure from environmental elements resulting in a longer service life.

No. Our rubber chips are made from 100% tire rubber. All tires are made of vulcanized rubber. the vulcanizing process makes the rubber literally indestructible.

No. To guard against rust and corrosion, we use powder coated stainless steel components.

Swing Kingdom’s products contain extremely effective UV inhibitors that offer protection from harmful UV rays making them look great even with years of sun exposure.