Product FAQs

Are we able to still have a basketball hoop installed if we have a gravel driveway?

Yes!  This makes no difference in the actual basketball hoop installation or shooting capabilities.  It can, however, make it more difficult to dribble.

Do I have the option of putting the playset together myself to avoid installation costs?

Yes!  Please contact us directly at 724-443-4441 and we can give you a cost for the swingset only.  Pickup and Delivery options are available.

If my backyard is sloped can I still get a playset installed?

Yes!  The installation site needs to be fairly level (within 6-8” grade).  If you are unsure about the levelness of your yard, please schedule a site visit.

Do I need to be at home while my playset is being installed?

No. However, it is recommended that you are at home when the installation crew arrives so that you can discuss the best placement options with them.

What happens if my playset breaks? Is there a warranty?

Yes.  All of our playsets have manufacturer warranties.  If you have a warranty question or concern, please fill out a warranty request form.